Jerelyn

ECommerce Customer Support & Social Media Specialist | Shopify Support

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Overview

Looking for part-time work (5 hours/day)

at $3.32/hour ($400.00/month)

Associates degree

Last Active

July 4th, 2026 (4 days ago)

Member Since

February 15th, 2021

Profile Description

Hi, I’m Jerelyn. I have 9 years of experience in customer service, handling email, chat, and phone support.

I’ve also worked with an eCommerce company where I managed customer emails and later supported the social media team by replying to messages and comments.

Here’s what I can help you with:

- Responding to customer emails and messages in a timely and professional manner

- Assisting with online store tasks such as order processing, returns, refunds, and order tracking

- Replying to comments and DMs on social media

- Basic data entry and admin tasks

I value clear communication, patience, and doing my work properly. My goal is to make customers feel heard and taken care of, while helping make your day-to-day operations easier.