I have worked as Call Center Agent for 4 years and handled incoming calls, live chat and emails.
Attended to all customers inquiries and pull out account record on the data base or billing company's database.
Can do multitasking, email, chat and call at the same time.
Familiar in microsoft word and excel sheet.
Also, familiar in searching accounts through billing companies database like Epoch, VXS Bill, CCbill, CGbilling
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.