Hospitality Industry | Office and Admin (Virtual Assistant) | Customer Service and Admin Support | Personal Assistant | Property Management
Experience: 2 - 5 years
I spent nearly three years leading customer support for a busy rental operation in Singapore. My role covered everything from welcoming new tenants at move-in to ensuring smooth check-outs at the end of their stay—whether they were here for a short stay or a longer period. I managed a team of eight, and together we worked closely with community managers to support our clients every step of the way. My responsibilities included explaining contracts, arranging utilities, and handling any concerns, complaints, or special requests that came up. I took pride in building strong relationships with both clients and my team, always aiming to make everyone feel supported and valued during their time with us.
Experience: 2 - 5 years
Supported the Project Manager by monitoring project progress and coordinating all stages of production and delivery for custom steel windows and doors. Used Asana to organize tasks, set up automated triggers for the team, and ensure smooth workflow and timely communication. Helped maintain project efficiency and meet client deadlines by proactively identifying and resolving potential bottlenecks.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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