I Specialize in customer service and worked for two BPOs. I worked as a Customer service representative for a year in APAC customer services Inc. and got promoted to account administrator who liases and responds to customer complaints. My next Job was with Telus International Phil. where I worked as customer service representative for around 9 months and got promoted to TIER II Customer relations specialist. As a specialist, I handled escalations, account closure, email support and priority call back for customer updates. I have intermediate skills in MS office tools and can easily learn any application needed. I can work with minimum supervision and can handle any task.
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