Almyra

Call Center representative/ Sales Rep./Provisioning Assist.

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Overview

Looking for full-time work (8 hours/day)

at $1.89/hour ($363.64/month)

B.S. Forestry

Last Active

February 14th, 2015 (4148 days ago)

Member Since

June 16th, 2014

Profile Description

I was assigned as a subject matter expert by one of the biggest telecommunication company in Australia (Telstra).
Putting customer on the center and making sure to make them satisfied and happy w/ the service or product that they received from us.
Make the goal of providing excellent customer service a company-wide commitment. Put a customer-service policy in writing, and post it in a prominent place. Translate customer-service objectives into specific actions for employees to follow, such as: deliver prompt service, offer a polite demeanor, and make product information readily available. Create customer service benchmarks for employees to meet, we have targets since we are offering services like ;land line,mobile,and internet connection, we need to make sure that we are providing products /service that would suits our customer's need.
I believe that my skills, qualifications and experience are tailored for the position therefore I think I can utilize my abilities to the maximum.This job is a good fit for what I've been interested in throughout my career.I want be a part of this business as it grows.

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Basic Information

Age: 26

Gender: Female

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Tests Taken: DISC
Dominance: 36
Influence: 16
Steadiness: 29
Compliance: 18: English
C1(Advanced)