? With a bachelor Degree in Computer Engineering: proficient in hardware and software servicing of any brands and kinds of laptops or desktops, knowledgeable in configurations and troubleshooting of laptop and desktop software and hardware issues, knowledgeable in computer network configurations such as TCP/IP addressing, IP configurations and sub netting, installation and configuration of router, switches, cabling procedures, have the knowledge in windows server installation and adding server roles such as active directory, DNS, Hyper-V, and file services, maintaining users and groups in active directory, working knowledge on windows server network troubleshooting.
? Also knowledgeable on the IT standards, platforms and softwares, in terms of support, configuration and troubleshooting of the following: Operating Systems (Windows XP, Windows 7, Windows 8, Linux, Mac OS, Windows Server 2003, Windows Server 2008 R2) ; Email Programs (Lotus Notes 8.5 , Microsoft Outlook) ; Softwares and tools (SAP Gui 7.20, SAP Logon 1.5, Citrix XenApp Server application VMware Workstations, VNC Server, Altusen KVM Switches, Landesk Remote Control, Team viewer, BMC Remedy Ticketing Tool, SafeGuard Easy Encryption, Cisco AnyConnect, Bitlocker Recovery Tool, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 365, Photoshop CS6, Illustrator CS6, After Effect CS6, AutoCAD)
? Also knowledgeable in some familiar programming language such as Turbo C, C++, C#, COBOL and HTML, basic knowledge in UNIX commands, Visual Basic 2010 and PHP; have working experience in DVR CCTV set up, configurations, port forwarding and troubleshooting issues.
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