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I have 4 years of experience in the BPO industry and 2 years of which I served as an Advanced Support wherein I handled escalated billing and technical problems. In addition to that, I also handled chat support . I have been a virtual assistant for a few months so I have knowledge in the following:
Data Entry and Administrative Tasks
Data Entry from one website to another
Web and LinkedIn Research
Contact research/Lead generation using LinkedIn
Research using different search engines such as Google, Yahoo, Bing and more.
All Google Applications
I have exceptional skills in customer service. I can easily adapt to any situation. I love learning and I learn fast. I had as a subject matter expert which can definitely be useful in this line of work. I am hard-working and can be a great asset to any employer for I can easily be trained, proactive and motivated, which is the perfect fuel to run any line of business.
I have worked in the BPO industry for 4 years and my language skills has been developed through the years. I deal with American Customers Day in, Day out which I find quite easy.
Customer Service is my Specialty with years of experience that i have backed up with my performance that i deliver as a customer support professional, i find myself an expert in this field.
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