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Customer Service Officer | Administrative Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelors degree

Last Active

October 29th, 2024 (126 days ago)

Member Since

June 16th, 2014

Profile Description

As an experienced Administrative Assistant and Customer Service Officer, I am committed to providing exceptional service to our Upgrade to see actual info my role as a CSO, I excel at managing customer relationships and handling complaints with a proactive approach that improves the overall client experience and fosters loyalty. With a strong focus on customer satisfaction, I have a proven track record of delivering Upgrade to see actual info addition to my CSO duties, I also excel in my role as an Admin Assistant. I am highly organized and skilled at managing calendars, emails, and Google documents, ensuring smooth operations and efficient communication within the company. As a self-starter and fast-learner with a strong work ethic, I am dedicated to achieving success and contributing to the growth of the organization.Thank you for considering my qualifications. I am confident that I have the skills and experience to make a valuable contribution to your team.

Top Skills

Office and Administration

Experience: 1 - 2 years

• Oversee employees' daily duties, organize company records, ensure efficient workflow, and adhere to organizational policies. • Develop, monitor, and manage budgets for administrative functions, ensuring cost-effectiveness and adherence to financial guidelines. • Address customer inquiries, concerns, and escalations, demonstrating a commitment to exceptional service. • Assist in the development and implementation of sales strategies and promotional campaigns. • Maintain accurate records of sales transactions, and track sales performance, including inventory, personnel, orders, supplies, and maintenance documentation.

Customer Support » Customer Service

Experience: 2 - 5 years

• Delivered timely, courteous, and proficient customer service by addressing diverse inquiries and requests from both internal and external clients through in-person interactions, phone communication, and email correspondence • Ensured precision in handling customer transactions by accurately processing purchases, validating and entering customer information into the system, and efficiently resolving orders, service issues, and sales requests. • Managed a multi-line phone system, efficiently directing calls, conveying messages to the relevant individuals, and furnishing precise information. • Maintained optimal stock levels by replenishing supplies and initiating purchase orders as needed. • Generate daily sales reports, verify, and reconcile payments to ensure all accounts are accurate, and present them to our

Other Skills

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 118: DISC
Dominance: 13%
Influence: 15%
Steadiness: 38%
Compliance: 36%: English
C1(Advanced)