Hi, My name is November Iris. I have been in the BPO industry for over three years now.
The very first company that I worked with was Aegis People Support where I worked as a travel expert with Expedia Travel account, where I also got the chance to handle hotel, flight and car reservations not just in a specific city and state but worldwide. Dealing with different nationalities with different characteristics was very challenging yet I was able to handle and was once Expedia's top agent in terms of sales, which was one of the major metrics of the account.
I have also worked with Convergys Philippines, one of the biggest and strongest BPO companies in the Philippines. I was with Time Warner Cable, a service provider of cable, internet and phone. I got the position of CSR/TSR/Sales where I got the chance to handle technical, billing and sales at the same time.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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