With over seven years of combined experience in customer support, market research, and nursing, I am a versatile and adaptable professional who can bring diverse perspectives and skills to any team. As a research analyst at Townsend Solutions, I conduct qualitative and quantitative analysis of the plastics industry, providing insights and overview of market trends. As an e-commerce customer support specialist at Sainstore, I handle customer inquiries, complaints, and feedback, using CRM and administration tools to ensure customer satisfaction and retention. My core competencies include critical thinking, problem-solving, communication, and collaboration. I am passionate about learning new things, exploring new opportunities, while building camaraderie with colleagues. I am ready for a challenging and rewarding role where I can apply my research skills to support e-commerce and market analysis.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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