BSIT graduate with technical and communication skills

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

February 2nd, 2021

Profile Description

I am an experienced IT Helpdesk and Customer Service professional with a strong background in providing technical support, resolving user concerns, and ensuring excellent customer experiences. I have handled both front-line technical issues and customer inquiries, giving me a well-rounded skill set in troubleshooting, communication, and problem-solving.
Key strengths include:
IT Helpdesk Support: Skilled in Windows, Office365 , Citrix, and general computer troubleshooting
Customer Service: Experienced in handling inbound calls for credit card support, assisting with account concerns, and providing clear, step-by-step guidance
Strong Communication: Able to explain technical issues in a simple and friendly manner, ensuring users feel supported and valued
Organized & Reliable: Detail-oriented with the ability to manage multiple tasks while maintaining quality service
I take pride in being approachable, resourceful, and adaptable—always focused on delivering timely solutions and building positive client and user relationships. My goal is to continue growing in my career while providing dependable support that helps organizations run smoothly.