Randy

IT Service Desk Administrator / SOC Analyst I

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Overview

Looking for part-time work (6 hours/day)

at $4.96/hour ($720.00/month)

Bachelors degree

Last Active

July 16th, 2026 (today)

Member Since

February 2nd, 2021

Profile Description

Highly experienced IT professional with over 5 years of hands-on expertise as a Service Desk Administrator and Security Operations Center (SOC) Analyst. Proven ability to provide top-tier technical support, monitor and manage IT infrastructure, and respond to cybersecurity i ---------- . Skilled in diagnosing hardware/software issues, ticketing systems, network monitoring tools, and implementing security protocols. Adept at working in fast-paced environments and committed to delivering efficient and secure IT services. I bring strong analytical thinking, attention to detail, and a passion for problem-solving to help businesses maintain smooth and secure operations.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Hey there!!! ????????, what are you looking for? ???? Looking for a IT Administrator? Well I’ m here???????? Please check below for your reference; ⬇️????????⤵️ ???? Microsoft 365 Administrator ????Manage 365 Admin Center ????Manage User Accounts ????Manage SharePoint Admin ????Manage Exchange Admin Center ????Managed Intune Admin ????Manage Teams Admin Center ????Manage Licenses ????Install and configure MFA ????Setup and configure Passkey (Yubikey and Smartcard) ???? SOC Analyst ????Monitoring and Analyze the alert ????Manage to blocked/quarantine/disabled unusual activities, malicious activity and other potential risk ????Tools ✔️Darktrace Threat Visualizer ✔️Darktrace/ IDENTITY Console ✔️Darktrace/ EMAIL ????Tools ✔️Knowledgeable of using Remote Tool ▪️Anydesk ▪️Teamviewer ▪️Microsoft Quick assist ▪️Microsoft Remote Help ✔️Knowledgeable for Ticketing system ▪️Service Now ▪️Jira ▪️Positive App (PAPP)

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Manila, Santa Cruz, Manila
Tests Taken
IQ
Score:  100
DISC
Dominance: 33
Influence: 9
Steadiness: 39
Compliance: 19
English
B1(Intermediate)
Government ID
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