Experienced in BPO environment, handled diverse industries such as copy-editing, business engagements, airlines, technical, online English video teaching, and credit card fraud analysis. Ranked as "High Advanced 1" in ILAC English proficiency online test. Customer service orientation ensures clients receive prompt, effective, and courteous service. Friendly and professional at all times when dealing with people; maintains composure during fast-paced, sometimes hectic situations. Diplomatic and tactful with professionals and non-professionals at all levels. Proactive, quickly adapts to new environments and responsibilities. Excellent initiative, attention to detail, follow-through and interpersonal skills.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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