Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $16.61/hour ($3,200.00/month)

Associates degree

Last Active

June 23rd, 2026 (2 days ago)

Member Since

February 1st, 2021

Profile Description

Specialization: Virtual Assistant | Customer Support | Graphic Design | Marketing & Operations

About Me:

Hi! I’m Kimberly, a highly versatile Virtual Assistant with 14+ years of experience supporting international clients in BPO, eCommerce, marketing, recruitment, and operations. I specialize in customer support, account management, graphic design, and process-driven workflows, ensuring tasks are completed efficiently, accurately, and consistently.

I have extensive experience handling:

Customer Support & Client Services: Billing disputes, refunds, claims, email and phone support, and technical troubleshooting

Marketing & Design: Presentations, marketing materials, graphics, mockups, social media content, and campaigns

Operations & Recruitment: SOPs, lead management, onboarding, training, and team coordination

Technical Tools: Slack, Google Sheets, ChatGPT, Canva, Photoshop, Illustrator, PayPal, and other productivity tools

I’m detail-oriented, proactive, and a team player, always ready to step in and contribute wherever needed. I thrive in fast-paced environments and enjoy taking ownership of tasks while maintaining high quality and professionalism.

Availability: Flexible for part-time or full-time, including night shifts (PH time), and open to long-term opportunities.