BPO Consultant

Overview

Looking for part-time work (4 hours/day)

at $4.71/hour ($454.55/month)

College Degree - Major in Accounting

Last Active

July 13th, 2014 (4345 days ago)

Member Since

June 8th, 2014

Profile Description

I have more than 10 years experience in a BPO industry but I am currently looking for a part time administrative job for additional income. I am working as an Operations Manager for one of the top BPO company here in the Philippines. As an Operations Manager, I analyze performance results and implement department improvements. I am also responsible for selecting, training, developing, and managing peformance of direct reports; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work for staff in accordance with the organization's policies and applicable requirements. In the last 10 years I was able to hone my analytical and leadership skills which aided our operations in several levels in terms of determining trends and forming strategies/action planning. Aside from managing people and operations, I also have experiences in - evaluating processes/tools and modifying them, prepare business reports, hiring and selection process of applicants as well as conduct preliminary interviews, provide email support, up selling, telemarketing, auditing financial books/processes, and bookkeeping.