12 Years of experience in Customer Service. 6 years of which is working in a BPO/Call center industry.
Handled Australian, U.K and U.S. account.
Cross trained from Voice to Chat support.
Companies handled in BPO industry: AT&T for Technical Support, Telstra: Small Business Account and HSBC Bank in the United Kingdom.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.