I have a very strong background in customer service and back office work; aside from being dedicated to any work that I do. I have work experience as a Guest Relations Officer clerk for a year with Hotel Inter.Continental Manila, thus I am very keen on details and familiar with deadlines, which I always meet. I also took reservations both local and international, for 4 years. I did email support with Shipserv for almost 4 years. I believe that I can do well with replying to emailed questions from clients. I have a live chat experience for 2 years with Firstsource Solutions Limited, a BPO company; I did chat support for customers visiting the Barclaycard website and existing credit card holders as well. We use templates to reply to our customers, thus I am versed with using templates. I could be relied on doing my job well. I am determined and focused whenever I have a job at hand.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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