Janice

Fraud Analyst with experience in Customer Service, Research and Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $227,275.57/hour ($40,000,500.00/month)

Bachelors degree

Last Active

April 27th, 2017 (2787 days ago)

Member Since

June 6th, 2014

Profile Description

I have 6 years experience in the BPO Industry mainly as a Customer Service Specialist and a Fraud Analyst for multinational companies, financial institutions and crowd sourcing websites...
I have knowledge in using the English Language. I have experience in phone and email support, admin work using Excel, Microsoft Office and the like...
I have experience in Customer Service, Fraud Detection, QA, Research and Team Management...
Presently I work as a Shift Team Lead for the evening shift in an international company. My main task is to manage the people working the graveyard shift, performing audits and to identify process failure for improvement. It is basically an assistant managerial position and directly reports to the Team Lead all the time.

Top Skills

Other Skills

Basic Information

Age
42
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  98
DISC
Dominance: 59
Influence: 24
Steadiness: 9
Compliance: 9
English
C2(Advanced/Mastery)
Government ID
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