Current Employment Status:
Hired Full Time on Nov 14, 2022
Experienced IT professional with over 10 years in service delivery and asset management, currently serving as a Service Delivery Manager. I hold a Lean Six Sigma Yellow Belt certification and specialize in optimizing IT assets, enhancing operational efficiency, and driving cost reductions. Proficient in cloud administration, Microsoft 365, and IT asset management, I have successfully led cross-functional teams in project management, software license compliance, and disaster recovery initiatives. Committed to delivering high-quality solutions and excellent customer service, I excel in analyzing data to inform strategic decisions and foster continuous improvement. Fluent in English and Tagalog, I am ready to leverage my skills to contribute to dynamic organizations seeking to enhance their IT operations.
Experience: 5 - 10 years
Proficient in tracking and managing IT assets throughout their lifecycle to maximize utilization, compliance, and cost-effectiveness.
Experience: 2 - 5 years
Skilled in managing profit and loss statements to evaluate financial performance, control costs, and make informed budgetary decisions.
Experience: Less than 6 months
Skilled in building and maintaining positive relationships with clients, understanding their needs, and delivering exceptional service.
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