Good day!
I am
I am an experienced Virtual Executive/Administrative Assistant who has built an experienced online career since 2010 by exceeding client expectations in the following:
• Social Media Manager
• WordPress Manager
• Transcriptionist
• Data Entry Specialist
• Web/Data Researcher
• Blog & content writer
• Article editor and proofreader
• Phone Support/Assistant
• (Physical Setting) Customer Service Representative & Marketing Manager
Virtual Admin Assistant Job Experiences:
·
· Expert in Administrative tasks
· Human Resource Management; Team Management; Staff hiring
· Assisting with recruitment
· Calendar/Schedule Management, and Scheduling Appointments
· Customer Service Representative and
· Customer Relations Specialist via
· Attending Phone Calls
· Travel Arrangement
· Xero Bank Reconciliation and Invoice Processing
· WordPress management; Yoast SEO; WP Pricing Table Setup
· Product Research in EazyAzon
· eBay and Amazon Listing and Optimization
· Editing Online Forms and Courses
· Audio and Video Transcription using Rev and using Vimeo transcripts
· Web Data Research
· Extracting reports from Infusionsoft
Social Media Management Job experiences:
• Social Media Management (Increasing Organically):
o LinkedIn
o
o Instagram
o Pinterest
o
• Tailwind Management and Scheduling (For Pinterest)
• LinkedIn Lead Generation, Research, Sales Navigator, and
• YouTube Management (including doings tags, cards, description box, entry of captions, analytics, etc),
•
• Wix Site Management; Tumbler; WordPress
• Posting, Scheduling for Social Media Platforms
• Customer Relations Management - Answering Clients' comments and queries on all social media platforms
Applications and Software I am knowledgeable of:
• Microsoft Office Applications (Word, PowerPoint, Excel, Outlook)
• MS Outlook Calendar and Scheduling
• Great Experience with Gmail, Google docs, Google Drive, and Google Analytics
• TeamViewer, TightVNC, RDP
• Hubstaff and TransferWise (Payroll Processing)
• Canva, PicMonkey, Picasa (Editing – Making Images to post for Pinterest,
• Task Management
Applications/Software:
• Click Up, Trello, and Asana
• CRM used:
o Hub CRM and Agile CRM
o Infusionsoft
Niches I have worked for:
• Food and Baking
• Cooking
• Real Estate
• Home supplies
• Health and Life Coaching
• Construction and Online Course Education
• Insurance
• Accounting
Useful Admin Skills:
• Organizational skills
• Computer proficiency
• Planning
• Effective communication
• Good interpersonal skills
• Self-motivation
• Creativity and resourcefulness
• Problem-solving orientation
• Diplomacy and tact
• Time management and deadline orientation etc.
• Creating Presentation
• Writing Content
• Doing Errands
Physical Setting Job Experiences:
2006-2007:
I worked as an Accounting Assistant in a Construction Office, handling invoice checking, receipts, cheques, and inventory.
2007-2011:
I have practical knowledge and skills in business management, marketing, and customer service, gained through ownership of a small home-based hobby business and hands-on management of the end-to-end operations in one of McDonald's restaurants here in the Philippines.
Prior to working online on a full-time basis, I spent almost six years in a known cooperative here in the Philippines, where I was employed as Executive Secretary involving management and administration duties as I was working hand in hand with the CEO of the cooperative.
• Transcribing minutes of meetings during committee meetings and meetings with the Board of Directors of the coop
•
• Scheduling meetings
• Arranging travels from plane tickets to accommodations
• Talking with suppliers
• Customer service
• Meeting with managers from the coop branches
• Attending General Assembly meetings as the Board Secretary
Virtual Work Experiences from 2016 – 2021:
2016 – 2019:Virtual Assistant/Admin Staff for A YouTuberI handled these tasks:
• Social Media Managemen
• Travel Arrangements
• Accommodation Arrangements
• Taking down minutes of meetings and transcription of audio recordings
•
•
• Customer relations (Answering queries, comments)
• Visual Materials Editing using Canva and PicMonkey
2019 – 2022:
Admin Assistant/Data Entry Specialist (Insurance Industry):
• Entering Fact Finds for all the clients of paraplanners
• Double checking documents and quotes sent from the client
• Admin ad hoc tasks like editing templates of Statement of Advice, Record of Advice, etc.
These experiences are where my strong customer orientation, exceptional communication skills, leadership, management, administrative & writing skills developed mostly and enable me to perform more tasks in an excellent manner. I will be eagerly waiting for your response. I am always available by
Thanks a lot for taking the time to review my letter.
All the best,
I have 10 year experience on being a Virtual and Actual Office Assistant.
I was a website content writer for 7 months for an online employer.
I have done Youtube videos for the writeups that I made for the website. I was pre-selling condominiums for an employer in Singapore.
I have been doing Pinnable images from Instructional videos using Picmonkey and other online editing tools
Some experience
i am currently working as a part-time Secretary in a cooperative. So the skills listed above, I have mostly undergone and experienced.
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