Detail-oriented and organized Property Management Assistant/Admin with strong administrative,
communication, and multitasking skills. Experienced in managing property-related documentation,
coordinating with homeowners, tenants, and vendors, and handling multiple priorities in a fast-paced environment. Known for accuracy, adaptability, and a proactive approach to supporting efficient property operations.
WORK EXPERIENCE
Real Estate Virtual Assistant, Guide Property Services
August 2022 – April 2026
Created and distributed association notices, announcements, and community communications to homeowners and
tenants.
Maintained and updated tenant and homeowner records in AppFolio, ensuring accurate and up-to-date information.
Coordinated with vendors by preparing and sending proposals, assigning vendors to work orders, and monitoring job
progress.
Created, tracked, and closed work orders while ensuring timely completion of maintenance and service requests.
Organized and maintained digital files and documentation within the company Share Drive for easy access and record
management.
Assisted tenants and homeowners by responding to inquiries, addressing concerns, and providing administrative support
support.
Managed multiple administrative tasks simultaneously while maintaining accuracy and attention to detail.
Communicated effectively with residents, vendors, and tea
Supported daily property management activities in a fast-paced environment while meeting deadlines and organizational
goals.
Sales Representative & Marketing Consultant, MTC Litprimiix
February 2020 – December 2021
Presented products and services to prospective clients
Met and exceeded sales targets through effective communication strategies
Provided marketing consultation and ongoing client support
Sales Agent & Customer Service Representative, Teleperformance
February 2017 – February 2020
Handled customer inquiries and provided product and service support
Conducted sales presentations and consistently met performance goals
Built and maintained strong customer relationships
Customer Service Care Representative, Tech Mahindra
January 2016 – February 2017
Resolved customer complaints via phone,
Delivered timely, professional, and effective customer support
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