Customer Service/ Sales Associate/ Administrative Assistant

Overview

Looking for full-time work (8 hours/day)

at $229.18/hour ($43,636.36/month)

College Graduate

Last Active

May 28th, 2014 (4408 days ago)

Member Since

May 28th, 2014

Profile Description

• Customer Service Representative and Retention Specialist who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty
• Marketing and Sales Skills with the ability to introduce products and services to customers
• Possesses superior communication, listening and problem-solving skills, with an eye for detail
• With at least 6 years of experience in a call center industry (BPO) and exposed to international clients
• Ability to work well independently or in a team; and maintain balance in a high stress environment
• Knowledge of computers and the internet and can multi-task in a fast-paced environment
• Understanding of call volumes, service levels; productivity and schedule adherence
• Ability to acquire and enhance knowledge of products, pricing, procedures, and policies