Virual assistance / csr/Tsr

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Ref resume

Last Active

May 26th, 2014 (3936 days ago)

Member Since

May 27th, 2014

Profile Description

TRA BI ZEHE GYSLAIN
# Lot
70 & 72
ginger
Street
, block
17
Xevera
Tabun , Mabalacat
city ,
Pampanga 2010-Philippines
Email:zehegyslain@hotmail.com .
Mobile: 0 9164919626 /0 9474890962
COVERING LETTER
To.
The Human Resources Department Manager
Dear Hiring Director,
As innovative person with medium Computer background , Marketing , Customer Service and
sales
skills , I am confident that my strengths make me ideal candidate for the position
of
CSR /TSR
position
in your Company.
I am seeking employment in an organization that would allow me to use
my skills and abilities in a leading corporate that offers professional growth and practical knowledge while being resourceful, innovative and flexible with dedication, team spirit and co-operation.
I am willing to learn new things, with an opportunity on my merit to grow with the organization and to perform the best in the task assigned.
Thank you for your time and consideration.
Sincerely,
22nd Feb 2010 -22nd March 2011
.
Cyber city teleservices Clark Pampanga-Philippines
Position Title (Level) : French Customers services
Specialization : Customer Service, e-commerce and Technical Support
Role : Customer Service -ecommerce and Technical support Generaly
Work Description :
Handle call from France , Canada , Belgium, Swizerland etc.. to solve differents problems of the Leapfrog Custmers.
Trainer for new French Agent by give pratical knowledge about the product , how to slove the customers issues and handle calls
Monitored the french call as supervisor or coah level for the new french Agents .
Generating survey, report and follow up for the French departement .
Bldg,2528 Corporate Office , Cyber City IT Park, Clark Freeport, Pampanga 2023
Phone:(045)599-5353 Fax: (045)5995355
OJT IN IVORY COAST
Oct 2002-Jan 2003
3 months of training in the department of Networking and Maintenance, Virtual Communication Company, Ivory Coast
Jun02-Sep02
2 Months training of consulting at Altec Company
Rule: giving technical advices in the domain of hardware and teaching internet to the customers also home services in the case of necessity.
May 2002
1 Month of training at Prestige Communication Abidjan (Ivory Coast)
Decoding and tropicalising and repairing of mobile phone from other countries to making suitable of the user in Ivory Coast by applying different software
EDUCATIONAL BACKGROUND
Postgraduate
diploma
in
Business Marketing
and
Brand
Management
at
Indian
business
Management
School
( Bangalore –India
2007-2008)
College Graduation 2003-2006
Bachelor's/College Degree of Computer Science/Information Technology
Institute/University : Brindavan college, ( Bangalore University)-India
Vocational Certificate 2000-2003
Brevet de Technicien Superieur(BTS) in Computer Science and their Maintenance
Institute/University :International technologies college of Abidjan (Cestia 2Ep) ,Abidjan - Ivory coast
High School Graduation 1999-2000
Baccalaureat Serie D( Mathematics, Biology and Physics in French)
Institute/University :Lycee Moderne de Man, Man-Ivory coast
PERSONAL PARTICULARS & PREFERENCES
Name :TRA BI ZEHE GYSLAIN
Father Name :TUEHI BI TRA ANATOLE
Mother Name :BOLI LOU TOUA HENRIETTE
Date of Birth :30 Dec 1980
Nationality :Cote D'ivoire(Ivory Coast)
Gender :Male
Languages :FRENCH (Fluent
writing
ans
speaking ) , ENGLISH( Fluent
in
speaking
and
average
in
writing
)
Civil Status :Married
Computer skills
Operating System :Microsoft Windows,
MS OFFICE ,OPEN OFFICE SKILLS
Languages :HTML and DHTML Basic
Availability : As soon As possible
Expected Monthly Salary : Negociable