No-Code Automation Expert | CRM Specialist | Tech VA | IT Support
I help businesses streamline operations, automate workflows, and build scalable systems using powerful no-code tools and IT solutions.
With expertise spanning automation, CRM setup, web development, and IT support/system administration, I deliver customized solutions that save time, reduce costs, and drive measurable growth.
Automation & Integrations
Zapier, Make (Integromat), N8N
Automate repetitive tasks, connect apps, and optimize workflows
Website Development & E-Commerce
WordPress (Elementor), Shopify
Build responsive websites and optimize online stores for sales growth
CRM Setup & Management
HubSpot, GoHighLevel
Implement CRM systems to improve lead nurturing, sales pipelines, and client retention
Project & Team Management
Asana, Microsoft Teams & Planner, Google Workspace
Organize projects, track tasks, and boost team collaboration
Customer Service Automation
Microsoft Co-Pilot Studio, Chatbot Development
Create AI-powered chatbots to improve customer engagement and support response times
Marketing &
GoHighLevel, HubSpot
Streamline campaigns, automate outreach, and generate leads efficiently
File & Data Management
Microsoft 365 (Excel, OneDrive, SharePoint), Google Workspace
Centralize documents, manage data securely, and enable real-time collaboration
IT Support & System Administration
Troubleshooting hardware/software issues, network setup, Microsoft 365 & Google Workspace administration, user account management, and system maintenance
Ensuring smooth IT operations and minimizing downtime
I specialize in simplifying complex processes with a balance of automation and IT support, ensuring your business runs efficiently and scales seamlessly.
Let’s collaborate to bring your ideas to life and make technology work smarter for your business.
Experience: 6 months - 1 year
I have 1 year of hands-on experience in Go High Level, helping businesses automate and optimize their marketing and sales workflows. My expertise includes building sales funnels, CRM pipelines, and automated follow-ups, as well as setting up booking calendars, membership areas, and websites to boost lead conversion and streamline operations.
With 1 year of hands-on experience in Zapier, I help businesses automate tasks and connect their tech stack for maximum efficiency. I’ve built dynamic workflows using filters, paths, and webhooks—covering lead nurturing, onboarding, and scheduling—that cut manual work by over 50% and boost team responsiveness.
Experience: Less than 6 months
Experienced in designing, implementing, and managing AI-driven automation solutions to streamline workflows, reduce manual tasks, and enhance operational efficiency. Skilled in identifying automation opportunities, building integrations, and ensuring systems deliver measurable business value while minimizing human error.
Experience: 6 months - 1 year
I specialize in designing and implementing automated systems that generate leads, nurture prospects, and increase conversions.
Experience: Less than 6 months
Designed and implemented automated workflows in Asana to manage recurring team responsibilities across daily and weekly meetings. Configured rotating role assignments with scheduled due dates, automated reminders, and escalation rules. Developed logic to move completed tasks into archive sections, return incomplete tasks for follow-up, and notify backup assignees when the primary lead is unavailable. This system ensures accountability, reduces manual oversight, and keeps meeting operations running smoothly.
Experience: Less than 6 months
Proficient in designing Airtable systems for project tracking, lead management, and efficient data organization. Experienced in creating automations, linking tables, and integrating with Zapier/Make to streamline workflows, centralize information, and deliver real-time insights.
Experience: 6 months - 1 year
With 1 year of hands-on experience in WordPress, I design and develop websites that are responsive, user-friendly, and aligned with each business’s goals. I’ve worked on custom themes, plugin setups, and SEO optimization—ensuring websites not only look great but also perform efficiently and are easy to update.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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