Qualifications Summary
***With 2 years and 5 months experience in a call center industry***
Customer Relations
Handled inbound calls as well as assist customers who have specific inquiries and effectively turn these call inquiries into a sale
Build customer’s interest in the services and products offered by the company.
Has demonstrated good verbal and written communication skills, by creating grammatically correct responses without any spelling errors, and by being able to quickly recognize signals of a disgruntled customer and be able to respond to them in a polite and a friendly manner
***With 9 years of experience in a Corporate Finance in a Real Estate Industry***
Cash Handling and Custodianship
Demonstrated ability to comply with the general procedures and control guidelines in basic cashiering functions, including skills to ensure accuracy and completeness of cash receipts and disbursements and conformance with required funding.
Ensure that approvals are appropriately obtained and within approved signing limits and that documentary supports are complete and valid.
Manifested honesty and hard work to keep up with the output level and satisfactory work
Maintained good banking relations with the company’s depository banks.
***With
3 years experience in a Banking Industry***
Administrative Support
Performed special function to the Vice President of Trust and Investments Division and demonstrated ability to provide assistance in handling important instructions re: foreign currency trading and answering of client queries on various types of bank transactions
Provided discreet secretarial function and was able to managed and maintain accurate and up to date confidential files
Promoted from a cashiering clerk to a staff assistant.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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