I am an experienced IT Support Specialist with more than seven (7) years of expertise in troubleshooting hardware, software, and network issues. I have a strong background in technical support, and system administration, ensuring seamless IT operations for businesses.
? Technical Skills:
IT Support & Troubleshooting - Diagnosing and resolving hardware/software issues (Windows, MacOS and iPhones).
System Administration - Managing Microsoft 365, Google Workspace
Network Administration - Configuring routers, switches, VPN's and firewalls for secure connectivity.
Data Protection - Implementing security policies, managing backups, and ensuring compliance.
Asset & User Management - Managing IT inventories, onboarding/offboarding employees and setting up accounts.
MDM Administration - Managing and securing Apple Devices with JAMF Pro to ensure seamless deployment, configuration, and security enforcement.Website Maintenance - Ensuring company's website is regularly updated, secure and optimized for performance.
If you need a dedicated, proactive and detailed-oriented IT professional to manage and support your business let's CHEERS! ????
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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