Overview
Looking for part-time work (5 hours/day)
at $5.28/hour ($640.00/month)
Bachelors degree
Last Active
May 8th, 2026 (29 days ago)
Member Since
May 16th, 2014
Profile Description
Experienced Customer Service and Administrative Support Professional
With over 12 years of expertise in the BPO industry, I've honed my skills in customer service, quality assurance, and administrative support. My diverse experience includes roles as a Marketplace Order Analyst, Phone Receptionist, and General Real Estate Virtual Assistant for U.S. clients. I'm proficient in Microsoft Office, Google Suite, and various administrative applications, and I thrive in fast-paced, results-oriented environments.
I am fluent in both English and Filipino, and I'm known for my strong work ethic, adaptability, and cooperative nature.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
Over 12 years of experience in the BPO industry for U.S. Bank, retail, and healthcare accounts. Handled a high volume of calls and messages: Successfully managed after-office hours messages and inbound calls for Insta Answer LLC, ensuring client satisfaction.
E-Commerce » Order processing
Experience: Less than 6 months
Processed orders from various marketplaces and maintained accurate product listings while working as a Marketplace Order Analyst at PcRush.
Other Skills
Office and Administration » Email Handling
Experience: 6 months - 1 year
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Provided exceptional customer service and support to providers, assisting with claims, grievances, and appeals at BCBS Anthem National Accounts.
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Jaro, Iloilo
- Tests Taken
- DISC
- Dominance: 30
- Influence: 13
- Steadiness: 20
- Compliance: 37
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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