I am a highly motivated and results-driven professional with over 8 years of combined experience in Sales, Retail Management, Customer Service, and Virtual Assistance. I hold a Bachelor of Science in Business Administration major in Marketing Management and have built a strong career in business operations, team leadership, customer relationship management, and digital sales.
Throughout my career, I have successfully managed teams, handled administrative and operational tasks, generated sales leads, provided exceptional customer service, and contributed to business growth through effective communication and strategic problem-solving.
I also have experience in Social Media Management and Canva Graphic Design, creating marketing materials such as logos, social media creatives, posters, certificates, and promotional content.
Core Skills:
• Executive & General Virtual Assistance
• Administrative & Operations Support
• Customer Service
• Sales & Business Development
• Appointment Setting & Lead Generation
• Data Entry & Internet Research
• CRM & Customer Relationship Management
• Calendar &
• Social Media Management
• Canva Graphic Design
• Shopify Administrative Tasks
• Team Leadership & People Management
• Report Preparation & Documentation
Professional Experience:
• 8+ Years in Sales & Retail Management
• 2+ Years of Virtual Assistant Experience
• Digital Sales Consultant
• Team Leader (Non-Voice)
• Customer Service Professional
• General Virtual Assistant
Certificates & Awards:
• Certified Customer Service Professional Program
• Professional Retail Management Program
• Store Management Training Program
• Innovation Training Program
• Travel Master Program
• Computer Programming NC IV
• Retail Leader of the Year (
• Store Head of the Year (
• Store Leader of the Year (
• Top KPI Achiever
• Customer Satisfaction Awardee
• Top Performer in Sales
I am committed to delivering high-quality work, exceeding expectations, and helping businesses grow through professionalism, integrity, and results-driven support.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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