Web Hosting | SaaS | Support Engineer

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $14.00/hour ($2,464.00/month)

Bachelors degree

Last Active

October 26th, 2024 (49 days ago)

Member Since

May 12th, 2014

Profile Description

I am ready to grow with you!
I am a quality-oriented professional who has over 10-year experience in client-facing roles in SaaS and web hosting field.
- I'm experienced in Webhosting support and have extensive knowledge in DNS configuration, domain name management, SEO, SSL Certificates, email and website setup and troubleshooting, Office365, WordPress, Shopify, WooCommerce, Wix, Squarespace, and other CMS applications
- A dedicated Virtual Assistant who could be your Jane of all trades and can execute both technical and administrative tasks with minimal supervision.
- I am proficient in using Zendesk, Intercom, WHMCS, WHM and cPanel, Slack,
JIRA, Salesforce, GoogleApps, Monday, GitHub, Klaviyo, ClickFunnel, Teachable, SendOlw, Kapwing, AWS, DataDog, MailChimp, SendinBlue, Figma
- I have ample experience with Facebook Ads Manager, Facebook for Business, Instagram Ads, Google my Business and Yelp listing management
- I have a strong knowledge of Social Media marketing, management, and best practices
- Strong verbal and written communication skills and the ability to communicate technical information to non-technical audiences
- Can easily manage multiple tasks and flow of information