Over the past 10 years, I have developed a strong background in BPO and RPO industries, working across operations, training, and recruitment.
I am a naturally hands-on professional who loves staying close to the daily tasks. While I have managed teams before, I am completely open and eager to work as an individual contributor or virtual assistant. I am happy to step back from management to do the groundwork, focus on executing daily tasks, and organize processes to support a fast-moving team.
Experience: 5 - 10 years
I have supported clients and operational partners with specific assignments that need to be executed on a regular basis. Effective communication, time management, and organizational skills have allowed me to always be up to date with the program's need and consistently meet time-sensitive deadlines.
Experience: 5 - 10 years
I have a history of effectively overseeing various projects. I plan an approach, make sure all needed data are organized before dealing with sensitive information, and communicate the updates with the team. My responsibilities extended to creating and managing employee login credentials such as usernames and passwords for client tools, planning, and conducting audits to identify areas for process improvement, and assessing employee compliance with company/account standards.
Experience: 5 - 10 years
I have supported clients and operational partners with specific assignments that need to be executed on a regular basis. Effective communication, time management, and organizational skills have allowed me to always be up to date with the program's need and consistently meet time-sensitive deadlines.
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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