Call Center Agent

Overview

Looking for full-time work (8 hours/day)

at $2.88/hour ($545.45/month)

COLLEGE

Last Active

April 28th, 2014 (4435 days ago)

Member Since

April 29th, 2014

Profile Description

I am presently working at VXI Philippines, Munoz Quezon City as a Call Center Agent/ Advocate. But prior to that, I have worked at Synnex- Concentrix in Cagayan de Oro City as a Call Center Professional/ Product Support Representative.
My responsibility includes, support and provide superior service via phones calls. Use questioning and listening skills that support effective telephone communication. Responsible in documenting the services and transactions happens as per call, for company record and/or future reference. Understand the impact of attitude in handling calls professionally. Effectively deal with job stress, angry callers, and upset customers. Use the most appropriate way to communicate with different behavior types on the telephone. And use proper telephone etiquette as per company policy.