Customer service/virtual assistant

Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

BA Masscom

Last Active

April 24th, 2014 (3886 days ago)

Member Since

April 24th, 2014

Profile Description

I am working as a call center agent in Clark, Pampanga and i am providing an excellent customer service over the phone. I've been working as a customer service representative for almost 2 years now and have been through different accounts. The current account that I am into right now is inbound so I am taking calls with the average of 30 to 40 calls everyday talking to different customers with an AHT of approximately 6 to 7 minutes depending on what a customer's issue is. What we usually do is to provide information that is being asked by our customers and more of walking them through on our website along with some modifications on their account with us. I do some supporting on the floor with my colleagues during my break or at the end of my shift when i don't want to go home yet to help them as well.