My name is Sheena, a dedicated Virtual Assistant with a strong background in hospitality and customer support. I spent six years in the hotel industry as a Front Desk Supervisor, where I developed strong communication, problem-solving, and organizational skills.
During the pandemic, I transitioned to remote customer support, handling inbound and outbound calls related to insurance appraisal clauses while working directly with insured clients and insurance companies. I later continued my hospitality career in the Airbnb and short-term rental industry, managing guest communications, reservations, issue resolution, and onboarding new homes by setting up listings and getting them live on online platforms.
I am reliable, detail-oriented, and customer-focused, with a proven ability to deliver high-quality support in fast-paced remote environments.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.