Sheena
Guest Service Agent, Customer Service Representative, VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
July 8th, 2026 (5 days ago)
Member Since
December 22nd, 2020
Profile Description
My name is Sheena, a dedicated Virtual Assistant with a strong background in hospitality and customer support. I spent six years in the hotel industry as a Front Desk Supervisor, where I developed strong communication, problem-solving, and organizational skills.
During the pandemic, I transitioned to remote customer support, handling inbound and outbound calls related to insurance appraisal clauses while working directly with insured clients and insurance companies. I later continued my hospitality career in the Airbnb and short-term rental industry, managing guest communications, reservations, issue resolution, and onboarding new homes by setting up listings and getting them live on online platforms.
I am reliable, detail-oriented, and customer-focused, with a proven ability to deliver high-quality support in fast-paced remote environments.
Top Skills
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- KALIBO, AKLAN
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32
- Influence: 32
- Steadiness: 30
- Compliance: 7
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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