All Around Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $4.09/hour ($360.00/month)

college level

Last Active

April 22nd, 2014 (3888 days ago)

Member Since

April 21st, 2014

Profile Description

I am versatile and well trained. I have worked in 2 different American companies. I first had my very good training in the call center industry at Western Watts Philippines Incorporated that deals with marketing research on different states
to name some few are political survey during Barack Obama election on different household and companies, Product and
Sales survey like bank ,services ,foods and travel information. We also have accent Training and Language Enhancement Program provided by the company which is a big advantage in my part as a market researcher. I have mastered multitasking, adapting to different accent and languages of various nationalities, and delivering world class customer service for 2 years in the
said company. Next opportunity to grow was at Convergys Services Incorporated where I worked as an Sales and Service Representative for almost 3 years and 8 months for their SPRINT account 1 of the FORTUNE 500 companies
and 3rd largest Telecom Provider in US. This time its cellphones and billing related issues that I have handled daily. Explained bills, gave payment arrangements, accepted credit or debit card, check payments, customer retention, and cellphones technical support were the call drivers in every shift. Its challenging in the sense that these are private information that American customers entrust to service representative. I make retention to keep them
The development of new cellphones and its new technology is one thing I always keep myself updated in order to answer all queries of customers and at the same time sell those phones to them. My analytical, selling, one call resolution skills, and most
of all human connection have been fully develop in this account.