Customer Service Virtual positionData EntryPhone Support

Overview

Looking for full-time work (8 hours/day)

at $1.93/hour ($340.00/month)

Bachelor of Science in Nursing

Last Active

June 27th, 2014 (3823 days ago)

Member Since

April 19th, 2014

Profile Description

For the last two years, I worked for two different BPO companies in the Philippines. The first was Convergys Philippines with Sprint (American Telecommunication) as my account
for a year and seven months, then five months in Teletech with Telstra (Australian Telecommunication).
The common issues I took were bill inquiry, payment, payment extension or arrangement, technical issues such as basic troubleshooting and basic programming on mobile phones, and sales for mobile devices and plans. Apparently my experience is more on customer support, telephone handling, and I can also be into data entry since I am inclined to gathering details and have them recorded and documented in a timely manner which was part of my experience as customer service representative. And of course, time management and multi-tasking were part of the training and practice to become advocate as a customer service representative.