Experienced operations and marketing professional with a strong background in fintech, merchant support, and events management. Currently a Merchant Operations Senior Associate at ShopeePay, providing technical and operational support, managing merchant onboarding, and optimizing processes. Previously led merchant support at Maya Philippines, ensuring smooth PayMaya QR operations and issue resolution. Also handled events and on-ground marketing, executing strategic brand campaigns and partnerships. Earlier roles include project management at Global-Link MP Events and marketing at Silverworks, showcasing expertise in event execution, client management, and promotional strategies. Proven ability to streamline operations, enhance merchant experiences, and drive brand growth.
Experience: 1 - 2 years
I've been handling tickets (merchant / customer concerns) via e-mail for 2 years already
Experience: Less than 6 months
Experience: Less than 6 months
Handled Facebook Group, Facebook Page with quality contents, actively posting for engagement
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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