Expert Copywriter

Verified

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 23rd, 2024 (296 days ago)

Member Since

April 12th, 2014

Profile Description

Two years as a Customer Support professional has allowed me to develop skills in handling customer and even client requests. Part of the job description was receiving calls from American consumers, addressing their billing and technical inquiries, resolving complex billing issues, arranging compensation/s due to customer (if there are any), documenting accounts based on their reason for calling, anticipating and addressing all other future concerns based on the data on their accounts, making each call seamless to ensure customer satisfaction, keeping all calls at an average of 8-13 minutes, and introducing all other services that fit the needs of the customers (by asking discovery questions.)
Any tasks related to and/or similar to the experience that I have, extensive knowledge in computers and the Internet, would probably require less training for me. I was with two different accounts, and have undergone extensive trainings in both.