Handle customer complaints, provide appropriate solutions and alternatives on time, and follow up to ensure solutions. Keep a record of customer interactions, edit customer accounts and file documents. Follow communication procedures and guidelines . Take it one step further to retain the customers. Support customers over the phone with questions about products and services. Work closely with other colleagues to ensure quality care. Solve service problems and build sustainable customer relationships. Answer questions from potential customers regarding the product.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.