Customer Service Expert | eCommerce VA | Disputes

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

September 5th, 2023 (19 days ago)

Member Since

April 5th, 2014

Profile Description

I help eCommerce brands increase their sales through excellent customer service reviews. I make sure that customer/follower communications through emails, chats, social media, and even calls are handled with full grace. I make sure that orders are fulfilled on time and any concerns are addressed in a timely mUpgrade to see actual infor to refrain from getting disputes or bad reviews. I specialized in handling Stripe and Shopify dispute resolutions and make sure that the winning rate is higher.
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e-Commerce Management: Fulfillment, Inventory, Customer Service, Disputes, product sourcing
Platform: Shopify, Click Funnels, Taomore, Fulfillmen, Freshdesk, Zendesk, Recharge, Stripe, Quantify Ninja, Amazon Seller Central, Ali Express, Alibaba, Skubana, Cratejoy

Social Media Manager
Platforms: Sprout, Facebook Ads Manager, LinkedIn, Sales Navigator, ManyChat

Disputes: Shopify, Stripe, Business Tracker App

Wix website designer also uses Canva, Adobe Photoshop Express, Corel Draw and Lightroom 

Other platforms/software familiar with: Wordpress, Slack, Trello, Intercom, X-lite, Magento, Google Suite, Microsoft Office Tools (Excel, Word, Powerpoint), Teamviewer, Dropbox, Xero, Zoho Mail, Upgrade to see actual info,