Hello Sir/madam,
I have more than 4 years experience in outbound selling and 2 years in handling Inbound Customer Service,
Outbound:
* Chase payment protector plan (JPMC)
* Chase Fraud Detector
(JPMC)
* Credit Card Collection at Austar (Australian account)
* Box Collect Letter at Austar
(Collection of the Products cancelled on Austar account)
Inbound: All Australian Account under "Austar" a Television Service provider
* Technical Support Team: Troubleshooting any problem on the product of Austar or the Signal of the Programm.
* Change of Options Team: Changing the Programms, to what the customer wants.
Adding or removing Austar boxes at the Customer's Television.
Responsibility#
* To provide the Customer the Best Customer Service possible.
* To inform the Customer the latest and most efficient product that can help and assist them on the product that they have or inform them about the product that they haven't got yet.
* Offer Optional Benefits/features for customers.
* Providing Accurate Information without Misleading the Customer.
* Answering all the Customers Questions and to Assist them all the way.
* Reaching the Target, Provide Sale's Needed Per Day.
If I can provide you with any further information on my background and qualifications on this jobs ive handled, please let me know.
I am currently available 40 hours per week and can be reached online Yahoo Messenger (xxxxxxxx) or skype (xxxxx), Monday through Friday from
to
GMT, or
-
EST.
I look forward to hearing from you. Thank you for your kind consideration.
Thank you,
Oliver xxxxx
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