I have worked as a Service Desk Analyst, functions as the first and sole of contact of IT related incidents and service request of the company. I attended phone calls, email inquiries, and assist in the day to day first level support of the organization’s clients and employees in the production area. Being a graduate of BS Computer Science, I can type as fast as I can and more knowledgeable in computer applications.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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