I am an Information Technology graduate with a proven track record in managing complex e-commerce environments and leading support teams. My expertise lies in the intersection of technical troubleshooting and operational efficiency. I specialize in ensuring that backend systems, like inventory and data synchronization, work seamlessly with frontend platforms like Shopify, eBay, and other global marketplaces.
Core CompetenciesSystems Integration: Expert at managing and maintaining data synchronization between internal systems and multiple e-commerce platforms.Platform Management: Skilled in Shopify store management and monitoring product listings, inventory updates, and order workflows.
Technical Support: Extensive experience in troubleshooting system-related problems and resolving complex technical issues.Leadership & Support: Experienced Team Leader capable of supervising customer service teams and handling high-level escalations to ensure satisfaction.Professional Highlights
Head IT Specialist at Werko: Managed platform connectivity and system functionality for large-scale e-commerce operations, focusing on reliable performance and efficient workflows.Team Leader at Upstaff: Supervised support representatives while simultaneously assisting in store content creation and Shopify management.
Certified Virtual Assistant: Completed specialized training through the Department of Information and Communications Technology (DICT).I am a detail-oriented professional dedicated to maintaining smooth system performance and driving the growth of online businesses through technical excellence.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.