Customer service representative

Overview

Looking for full-time work (8 hours/day)

at $0.03/hour ($6.00/month)

College Graduate

Last Active

March 11th, 2014 (3930 days ago)

Member Since

March 11th, 2014

Profile Description

Customer Service Representative Serves customers by providing product and service information; resolving product and service problems.
My duties as a customer service representative attracts potential customers by answering product and service questions; suggesting information about our products and services. I opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
With these duties and responsibilities as a Customer Service representative, i was able to develop my skills in Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information and Multi-tasking