I have been working from home for three years now as a General Virtual Assistant, Content and Social Media Manager, and Transcriptionist. Prior to working from home, I was in the call center/BPO industry here in the Philippines for almost seven years hence, I am highly trainable and have been handling different types of products and clientele.
I have above average English skills with exposure to both American English and British English (I was customer service associate for British Telecom) through my previous employments. I have handled several different jobs such as diary/calendar management, customer service through phone, chat, and email, background screening, social media maintenance (Facebook, Youtube, Twitter, Tumblr), transcription (encoding recorded interviews and editing them for proper grammar).
I took up AB Development Communication in college and worked in the call center industry from 2003 to 2013. My experience with dealing with international clients is quite extensive and so are the trainings that I've undergone relative to customer service, virtual assistance, and data entry roles.
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