Virtual Assistant | Customer Support | Social Media | Photoshop

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

March 30th, 2018 (2450 days ago)

Member Since

March 3rd, 2014

Profile Description

Want an all around virtual assistant who can help you with your business? I might be the one you're looking for.
I 've been working as a freelancer for almost five years now. My first job was to convert test questions into a format that can be used by an online computer test website. After that, I have done jobs like adposting, data entry, virtual assistance and web research.
I was once a call center agent under Teleperformance and I handled American and Australian telecom accounts like AT&T and Telstra. I worked as a customer support in Telstra and as accounts receivables agent in AT&T Collections. I am an experienced representative, trained to provide customers or clients the service and support they deserve.
I can easily worked with any CRM (customer relationship management) softwares, handle customer's billing concerns or disputes, answer customer inquiries either through email, chat or phone, and make outbound phone calls.
I make sure that my clients are treated with utmost respect. I also respect due dates and deadlines. I am a freelancer who can work with minimal supervision giving you more time to focus on more important things.
I have undergone training and special courses in Social Media Marketing, Viral Marketing, Digital Marketing, Photoshop, Lightroom and Graphic Design. I also have certificate for English proficieny.
In summary, skills I have are:
- Article/Content/Technical Writing
- Web Research and Data Entry
- Adposting
- Content Moderation
- Basic HTML and Wordpress management
- Profifciency in Microsoft Office (Word, Powerpoint, Publisher, Excel)
- Basic Video Editing and Image Editing
- Customer Service, Email Support, Phone Handling
- Profifciency in Photoshop, InDesign, Lightroom, Illustrator
- Graphic Design
- Social Media Management (Facebook, LinkedIn, Instagram, Twitter, Youtube)
- Digital Marketing (PPC, Adwords, SEO writing, blogging)
- Lead Generation
- Transcription
- PDF conversion