Overview
Looking for full-time work (8 hours/day)
at $1.59/hour ($280.00/month)
Undergraduate
Last Active
March 3rd, 2014 (3939 days ago)
Member Since
March 3rd, 2014
Profile Description
RESPONSIBILITIES:
1. Answer customer inquiries about their credit card/s.
2. Authenticate the customer's identity.
3. Analyze customer's issues and owning it from start to finish.
4. Help the team get a high CSAT score by providing outstanding service to loyal, new and possible customers.
5. Remove security hold and place a clearance on the credit card account depending on the customers concern.
6. Identify possible fraud schemes.
7. Help the customers in reporting fraud transactions on their credit card.
8. Go to work prepared and on time.
9. Avoid absences.
ACCOMPLISHMENTS:
1. Never been absent without a valid reason.
2. Awarded as BEST AGENT for having the LOWEST AHT.
3. Got 9 out of 10 VERY SATISFIED customer satisfaction survey in 1 month.r
Top Skills
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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