Desktop Support Engineer

Overview

Looking for part-time work (4 hours/day)

at $3.64/hour ($320.00/month)

Bachelor of Science in Computer Engineering

Last Active

February 26th, 2014 (4023 days ago)

Member Since

February 26th, 2014

Profile Description

I am a Professional individual with 7 years and 9 months working experience and have continuously advancing my knowledge & skills in IT Technical Support, Sales, Admin and Customer Service.
I have an excellent written and oral communication ability as well as interpersonal relationship and can easily adapt to a new and fast-paced working environment.
Technical
Platform And Operating System
Excellent in Win95, Win 98, Win ME, Win 2000, Win XP, WinNT, WinCE, Vista, Win 7, Mac OS 9 and 10.
Installation of OS, drivers,
troubleshooting and maintenance of desktop computers
Softwares And Applications
Excellent in MS Office Applications (Excel, Word and PowerPoint)
Knowledgeable with Microsoft Outlook, Outlook Express.
Software Installation
Hardware And Networking
LAN Design & Implementation
Strong knowledge in configuring wireless connection (Ad Hoc/Infrastructure)
Knowledgeable in checking devices/drivers installed in Windows machines
Configuration of network settings for Macintosh (Airport) and Windows (WZC in XP ,Vista WLAN and Win 7 WLAN)
Strong knowledge of TCP/IP, DNS, DHCP, HTTP and FTP
Configuration of different Internet Connection Type such as PPPOE, DHCP, Static IP and ADSL
Soft Skills
Self-motivated, devoted and decisive
Multi-tasking and time-management
Fast learner and ability in taking up new theories as well as responsibilities
Strong leadership, motivational and coaching skills
Strong interpersonal skills with good teamwork and cooperation
Able to work in rotating shifts with ease
Excellent English communication (written and spoken) and presentation skills
Sales convincing skills
Outstanding customer service skills
Extremely productive in a high volume, high stress, environment