Customer Care Representative

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

October 30th, 2020

Profile Description

I’ve got solid experience in inside sales, appointment setting, and cold calling. I’m comfortable using scripts to qualify leads, setting up appointments, and doing live transfers to sales teams, always aiming to hit or beat my targets. I’ve also helped out with SEO tasks, website updates, and keeping projects on track. Handling lots of emails and calls is no problem.

Before this, I worked as a Human Resource Assistant for the city government where I handled job postings, interviewed applicants, and coordinated with partner agencies. I also have secretarial experience managing appointments, receiving documents, and assisting guests for a government department. In the BPO industry, I worked as both an outbound and inbound collection specialist and later as a sourcing specialist managing recruitment processes. I also served as a Customer Care Representative for auto loan insurance and travel accounts. Due to my dedication, I was promoted to Coach and Quality Analyst, where I coached agents, monitored calls, participated in business reviews, and worked closely with team leads as a Subject Matter Expert.
I’m hardworking and always make sure to finish tasks on or before deadlines. I’m a team player who values collaboration and welcomes feedback to improve. Punctuality and good time management are important to me, and I’m always eager to learn new things. Above all, I work with integrity and find it fulfilling to do my job honestly.