Virtual assistant/ proof eader

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

Bachelor Degree

Last Active

October 21st, 2017 (2609 days ago)

Member Since

February 23rd, 2014

Profile Description

IBEX GLOBAL SOLUTIONS
Customer Service (Billing Associate)
3RD Flr, SM Lanang Premier, Fountain Court
Lanang, Davao City 8000
Oct. 1 , 2013- Present
Job Description
• Attending phone calls of the customers.
• Assigned to Billing and Sales Department
• Provides Billing inquiry from Telco Customers (At&T)
• Anticipating problems and needs of the customers.
• Should be able to maintain the balance in between a customer’s requirements and business.
• Be able to maintain confidentiality of the valuable information.
• Should be capable of handling issues and complaints with providing solutions to the customers.
APAC Customer Service Inc.
Customer Service Representative
(Health Care Specialist)
Filinvest Corporate City, Alabang, Muntinlupa City
November 11, 2005 to November 14, 2007
Job Description
• Attending phone calls of the customers.
• Anticipating problems and needs of the customers.
• Should be able to maintain the balance in between a customer’s requirements and business.
• Must be aware of sales and marketing techniques.
• Able to handle calls in a pressure environment.
• Be able to maintain confidentiality of the valuable information.
• Should be capable of handling issues and complaints with providing solutions to the customers.
• Should be fully aware of information related to the product or services of the organization.
• Possesses good efficiency in the transaction processing.
• Provide information regarding products and services of the account.
• Track record of listening and responding to customers’ needs and concerns with proven ability to determine answers or solutions.