I have been working in the call center industry here in the Philippines since 2003 and have been in a supervisory position since 2004.
I started out in tech support for an ISP company helping out customers in dial-up and dsl connectivity issues. I also did web hosting tech support. I moved on to a computer hard ware company doing tech support as well.
I am currently employed by one of the biggest banks in the U.S. doing collection efforts for deposit accounts.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.